General Questions

Our well loved Original Formula Deodorant contains 4 simple ingredients: Fractionated Coconut Oil, Beeswax, Non-GMO Cornstarch and All-Natural Baking Soda. This recipe creates a soft, smooth texture while effectively combating odor.

Due to some customers sensitivity to Baking Soda and the desire to substitute Beeswax with a plant-based ingredient - we crafted our Sensitive Skin & Vegan Formula! This formulation also contains 4 simple ingredients: Fractionated Coconut Oil, Wild-Harvested Candelilla Wax, Non-GMO Cornstarch and Magnesium Hydroxide. It's extra gentle on the skin, but just as tough on odor!

Yes! We are certified cruelty-free with Leaping Bunny and Cruelty-Free International and you can find our company listed on their website. We only test our products on our staff, friends and family!

This is a priority for us! We're in the process of testing out several non-plastic alternatives but are still searching for a good fit that meets our high standards for sourcing and functionality and can enable us to maintain an affordable price point for our customers.

Please send an email to sales@humblebrands.com and we would be happy to answer any questions you may have!


Please view our Retail Locator for specific store locations across the US.

Subscriptions

When you subscribe to a product, you receive a percentage off on every order. The discount percentage varies for each product type. You have the flexibility to change delivery dates, skip upcoming shipments, adjust your delivery frequency, and edit your shipping and billing information at any point in time. It’s the perfect way to maintain your Humble happiness without interruption!

To manage your subscription from a desktop computer click the account icon next to the shopping bag. If you're on the on the phone select Login from the main menu. Or just click here. Once you're logged in, click Manage Subscriptions, right under the headline Order History. From there you'll able to manage your products, frequency, shipping address and payment method.

If you didn't create an account when checking out, we recommend setting it up now. Create an Account. Be sure to use the same name and email address you entered at check out. From your account, you can easily manage your subscription products, frequency and ship date.

On December 15th we launched a new much improved version of our subscription platform. We're so sorry if you missed our email announcement. Unfortunately we weren't able to move previous subscriptions over to the new platform, so you'll need to re-purchase your products and create a new account to manage them.

We know it's kind of a bummer, so just email us and we'll send you a sweet discount code you can use on your entire purchase.

We really hope you'll stick with us. Thank you!

Totally! Just login to your account and select skip order.

You can change the ship date of your upcoming subscription order up to 3 days prior to the scheduled ship date. Just log into your account to make changes.

Totally! Hey we know life happens, you can cancel your subscription anytime. Just log into your account select your subscription and click cancel.

Due to some restrictions we can no longer offer subscriptions to our CBD products. We're working on it, and hope to resume this option soon! Thank you for your understanding.

Ingredients

Our products are not Certified Organic. We source Organic ingredients when possible but it is also important for us that we keep our products at an affordable price point for our customers.

Yes! All of our products are gluten-free.


We utilize All-Natural Baking Soda in our Original Formula Deodorant to naturally combat odor. Baking Soda has natural antibacterial properties and has an alkaline pH.

In our Sensitive Skin Formula, we've replaced Baking Soda with Magnesium Hydroxide - a naturally occurring mineral with a gentle pH, it minimizes potential skin irritations and effectively neutralizes odor. This is a great option for those who react negatively to Baking Soda.

Our products are good for 2 years after their manufacture date. 

Fragrances often include a myriad of harsh chemicals that can be irritating to the skin and also have potential health risks. Essential oils are more pure and can provide healing and restorative benefits. The amount that we use is well within the safety guidelines for skin absorption.

We source our essential oils from Eden Botanicals, New Directions and Organic Infusions. Our Formulations Specialist is borderline obsessive about choosing essential oils that are of the highest quality and sustainably harvested. We do not use essential oils that are on the endangered species list.

Yes! Here is a statement from Eden Botanicals, our Palo Santo distributor: “Since Palo Santo trees are protected, we work with an established company owned by an ethnobotanist committed to protecting this resource. They not only harvest dead fall, but have a nursery with saplings per part of their reforestation project. This project has helped to protect old trees and those newly planted trees with the help of the corresponding authority M.A.E, (Ministry of the Environment). In fact our source of Palo Santo is licensed as sustainable and traceable by the Ministry of Environment of Ecuador. The traceability of the Palo Santo begins with the territorial organization, planting, forest control, analysis of reforested hectares, tree quality control, collection and exit to the laboratory, product evaluation. Additionally, no live trees are killed during the harvesting process.”

Fractionated Coconut Oil is Coconut Oil that’s processed to be liquid at room temperature and has a stable shelf life. It is rich in Capric and Caprylic acid which exhibit antioxidant properties while offering a silky smooth texture that’s suitable for customers with sensitive skin and won’t clog pores.

Big YES!

That's a big NO from us. You won't find phalates in any of our products. We mean it when we say Nothing Bad™ here!

Shipping & Returns

We currently ship to all 50 states and Puerto Rico USPS addresses.

We are happy to offer free shipping on orders of $25 or greater.

For all other orders, we have a $2.99 flat rate shipping fee.

Orders ship Monday through Friday, and typically arrive within 3-5 business days via USPS.

We are proud to offer a 100% satisfaction guarantee on all of our products. If you are unhappy with a product for any reason we will happily issue you a full refund. Please reach out to hello@humblebrands.com to initiate a refund or exchange.

It's important to note that we can only issue refunds for products purchased through our website. For customers inquiring about a refund for a product they purchased at a retailer - we encourage you to communicate directly with the store to inquire about a refund.

Unfortunately, not currently - but we are working on it!

We tried shipping to Canada and the customer experience was not up to our standards. Many packages were getting lost and never made it to their destination or past Canadian customs. We would love to try again in the future when we can guarantee a better experience for our Canadian customers!

In the meantime, we partner with two fantastic local Canadian retailers who offer online ordering- The Truth Beauty Company & The Eco Den. Our products are also sold in Marshalls and Winners with fluctuating inventory.

Sensitivities & Concerns

Baking Soda is extremely effective at neutralizing odor, however, we’ve found that a percentage of the population experiences irritation to this ingredient. For some, Baking Soda is too harsh for their body’s pH, which can result in small bumps or a mild burning sensation.

For this reason, we created our Vegan and Sensitive Skin Formula that utilizes Magnesium Hydroxide for odor protection instead of Baking Soda.

If you have experienced irritation from our deodorant, please reach out to use directly at hello@humblebrands.com
and we will happily provide you with support!

Deodorant pilling occurs when too much deodorant is applied to the armpit and clumps into tiny balls - this can be such a nuisance. We recommend 2-3 swipes and rubbing in any excess with your finger tips.

It is totally normal to experience pilling after the first application of our deodorant and it should go away in subsequent applications.

A little goes a long way with our deodorants. We’ve found that staining occurs from the over-application of our product. We recommend 2-3 swipes to stay fresh all day and rubbing in any excess deodorant with your finger tips. This minimizes the residual deodorant that can attach to clothing and cause staining.

One of our favorite natural stain removal techniques is soaking the affected part of the garment in distilled vinegar and baking soda. This method works best before the garment is laundered. 

Totally! Our products are safe for pregnant woman since we only use clean, non-toxic ingredients.

We do not recommend using any of our CBD products while pregnant - as the research around CBD safety during pregnancy is still relatively new.

Organic Hemp CBD

Cannabidiol (CBD) is a non-psychoactive active ingredient in cannabis derived from the hemp plant. CBD is well known for its soothing, calming and nourishing effects when applied topically.

The body produces endocannabinoids, which are neurotransmitters that bind to cannabinoid receptors in your nervous system. CBD oil also has naturally occurring vitamin e, cannabinoids, and fatty acids which contribute to nourished and healthy looking skin.

We use CBD derived from Broad Spectrum Hemp Extract.

Each stick contains no less than 230mg of organic CBD, the highest volume at this price point you'll find on the market by far! 

We are so grateful to source our CBD from our neighbors at Colorado Cultivars who sustainably grow, process and distribute Certified Organic Hemp. They follow Regenerative Organic Certification practices which reduce Earth’s carbon emissions, encourage biodiversity, prioritize social fairness and yield the highest quality genetics. All of our products are regularly third-party tested for purity and quality. You can find our COA's here.

Organic hemp CBD has a myriad of known health benefits that promote overall wellness inside and outside the body. Since deodorant is a product that many of us wear daily, and since our armpits absorb most of what we put on them, adding this powerfully nurturing plant extract to our clean and natural deodorant seamlessly incorporates CBD into your morning routine.

While research is ongoing, CBD appears to be especially beneficial in hydrating dry skin and may produce anti-inflammatory effects. In 2014, the Journal of Drug in Dermatology published findings of CBD's potential to benefit acne-prone skin by regulating oil production in the sebaceous glands. 

We use CBD derived from Broad Spectrum Hemp Extract which does not contain any THC and is completely non-psychoactive. You can view the Certificates of Analysis for our CBD products here.

While there is no THC in our products, we can not guarantee that this product will not show up on a drug test and encourage you to do your own research regarding Broad Spectrum Hemp Extract.

Hemp seed oil is gentle and won't clog pores. In fact, it is the closets oil to your skin's sebum. It does not contain CBD.

Hand Sanitizer

Absolutely! Our Hand Sanitizer kills 99% of germs with a simple and effective FDA approved and registered formula powered by 80% ethyl alcohol.

Absolutely not! Throughout the pandemic, information has come to light about the danger of Methanol used in some hand sanitizers. Rest assured that we do not use Methanol in our products. We use an ethanol that is denatured with bitrex (denatonium benzoate) which is non-toxic.

Our product developers are consistently researching and vetting ingredients for their safety and effectiveness. We formulate each product with careful consideration with your health and wellness in mind. We do our homework, so you don't have to. 

We use organic broad-spectrum hemp extract for its full phyto-cannabiniod profile, which includes CBD and has a range of benefits to the skin and body. Hemp extract comes from the stalks, stems and flowers of the plant. By contrast, hemp seed oil is derived only from the hemp seed and does not contain CBD. It is, however, packed with healthful oils and fatty acids making it ultra-nourishing.