Vegan & Sensitive Skin line vs. Original deodorant line?
Our original and well loved deodorant line contains fractionated coconut oil, beeswax, cornstarch and baking soda in its formulation. This recipe creates a soft, smooth texture while effectively combating odor. Due to some customers sensitivity to baking soda or the desire to substitute beeswax with a plant-based ingredient, we crafted our Sensitive Skin/Vegan line that contains fractionated coconut oil, wild-harvested candelilla wax, non-GMO cornstarch and magnesium hydroxide.
Are your products Cruelty-Free?
Our "cruelty-free" symbol signifies that we never test products on animals. We are certified cruelty-free with Leaping Bunny and Cruelty-Free International and you can find our company listed on their website. Instead of testing on animals, we share and test new products and scent releases with our staff, friends and family.
When are you ditching plastic containers?
This is a priority for us! We're in the process of testing out several non-plastic alternatives but are still searching for a good fit that meets our high standards for sourcing and functionality and can enable us to maintain an affordable price point for our customers.
Who can I contact about becoming a retailer and viewing wholesale prices?
Please send an email to firstname.lastname@example.org and we would be happy to answer any questions you may have!
What stores carry your products?
See our “Store Locator” to find a location near you!
Where do you source your essential oils?
We source our essential oils from Eden Botanicals, New Directions and Organic Infusions. Our Formulations Specialist is borderline obsessive about choosing essential oils that are of the highest quality and sustainably harvested. We won’t choose essential oils that are on the endangered species list.
Is your Palo Santo ethically and sustainably harvested?
Here is a statement from Eden Botanicals, our Palo Santo distributor: “Since Palo Santo trees are protected, we work with an established company owned by an ethnobotanist committed to protecting this resource. They not only harvest dead fall, but have a nursery with saplings per part of their reforestation project. This project has helped to protect old trees and those newly planted trees with the help of the corresponding authority M.A.E, (Ministry of the Environment). In fact our source of Palo Santo is licensed as sustainable and traceable by the Ministry of Environment of Ecuador. The traceability of the Palo Santo begins with the territorial organization, planting, forest control, analysis of reforested hectares, tree quality control, collection and exit to the laboratory, product evaluation. Additionally, no live trees are killed during the harvesting process.”
What is the difference between essential oils and fragrances?
Fragrances often include a myriad of harsh chemicals that can be irritating to the skin and also have potential health risks. Essential oils are more pure and can provide healing and restorative benefits. The amount that we use is well within the safety guidelines for skin absorption.
What is fractionated coconut oil?
Fractionated coconut oil is coconut oil that’s processed to be liquid at room temperature and has a stable shelf life. It is rich in Capric and Caprylic acid which exhibit antioxidant properties while offering a silky smooth texture that’s suitable for customers with sensitive skin and won’t clog pores.
What ingredient in your deodorant fights odor?
We utilize baking soda in our original formula that naturally combats odor with its antibacterial and alkaline ph properties. In our sensitive skin formula, we've replaced baking soda with magnesium hydroxide, a naturally occurring mineral with a gentle pH that minimizes potential skin irritations and effectively neutralizes odor. This is a great option for those who react negatively to baking soda.
Do you ship to Canada?
Not currently. We tried shipping to Canada and the customer experience was not up to our standards and many packages were getting lost and never made it to their destination or past Canadian customs. We would love to try again in the future when we can guarantee a better experience for our Canadian customers! In the meantime, we partner with a fantastic online retailer who ships to Canada- The Truth Beauty Company. And our products are also sold in Marshalls and Winners with fluctuating inventory.
What’s your return policy?
We offer a satisfaction guarantee. If a customer is unhappy with a product for any reason we will happily issue them a free refund. Please reach out to email@example.com with any questions or feedback. We can only issue refunds through our website and Amazon and encourage customers to communicate directly with a retailer if they purchased our products through these outlets.
How long will it take to get my package?
Orders ship M-F and typically take between 3-5 business days.
How much is shipping?
All orders over $25 are eligible for free ground shipping within the US. Otherwise, there is a $4.99 flat rate shipping fee. If you have any questions please contact us at firstname.lastname@example.org
What is CBD?
Cannabidiol (CBD) is a non-psychoactive active ingredient in cannabis derived from the hemp plant.
Why is there CBD in these deodorant?
Organic hemp CBD has a myriad of known health benefits that promotes overall wellness on the skin and in the body. Since deodorant is a product that many of us wear daily (and since our armpits absorb most of when we put on them) adding this powerfully nurturing plant extract to our clean & natural deodorant seamlessly incorporates CBD into your morning routine.
Will this get me high?
Nope, CBD is non-psychoactive and does not contain any THC.
What kind of CBD do you use?
We source our CBD from Colorado Cultivars who sustainably grows, processes and distributes organic hemp. Their hemp is certified organic.
Why am I having irritation with natural deodorant?
Baking soda is extremely effective at neutralizing odor, however, we’ve found that a percentage of the population experiences irritation to this active ingredient. For some, this results in small bumps or a mild burning sensation because baking soda is too harsh for their body’s pH. For this reason, we created our Vegan & Sensitive Skin line that utilizes magnesium hydroxide for odor protection instead of baking soda.
Why am I experiencing pilling residue from your deodorant?
Deodorant pilling occurs when too much deodorant is applied to the armpit and clumps into tiny balls and can be a nuisance. We recommend 2-3 swipes and rubbing in any excess with your finger tips. The first application can also lead to this phenomenon and should go away in subsequent applications.
Why does your deodorant sometimes leave a stain on my clothing?
A little goes a long way with our deodorants. We’ve found that when customers overapply deodorant this leads to an increase of stains on clothing. We recommend 2-3 swipes to stay fresh all day and rubbing in any excess deodorant with your finger tips. This minimizes the residual deodorant that can attach to clothing and cause staining. One of our teams favorite natural stain removal techniques is soaking the affected part of the garment in distilled vinegar and baking soda. This method works best before the garment is laundered.
Are your products safe while pregnant?
Yes! Our products are safe for pregnant woman since we utilize clean ingredients. We do not recommend using any of our CBD products while pregnant as the research with hemp product safety and pregnancy is still relatively new.
Is Humble deodorant gluten-free?
Yes! Humble deodorant is gluten-free.
Do you use non-GMO corn starch?
How does the subscription option work?
Our hassle-free subscription model easily lets you set up a shipping schedule that works for you and you save 10% off on every subscription purchase. Simply set up an account and choose which scent you prefer and how often you would like us to send you deodorant. It’s simple and you never have to worry about running out of deodorant. Also, you can modify or cancel your subscription anytime.
What are the benefits of signing up for a subscription?
In addition to saving $1 on each stick of deodorant, when you sign up for a subscription and join our email marketing list we include you in exclusive promos, info about product releases, and "Humble Good" updates with our nonprofit partners.
Can I change my scent, payment and shipping options with my subscription?
Yes! Log into your account to manage any setting associated with your account. If you have any questions, don't hesitate to contact us.