Frequently
Asked
Questions

How long will it take to get my order?

Orders ship M-F and typically take between 3-5 business days.

What’s your return policy?

We offer a satisfaction guarantee. If a customer is unhappy with a product for any reason we will happily issue them a free refund. Please reach out to info@humblebrands.com with any questions or feedback. We can only issue refunds through our website and encourage customers to communicate directly with a retailer if they purchased our products through these outlets.

What is full-spectrum hemp extract

Full-spectrum hemp is made with an extract that contains nearly all the compounds found in the hemp plant giving it a full phyto-cannabiniod profile. CBD is the main component in FSHE and can be beneficial for overall wellness. 

Why is full-spectrum hemp extract in the deodorant?

Full-spectrum hemp extract, which contains CBD, promotes overall wellness in the body and since deodorant is a product that many of us wear daily, adding this plant extract to our deodorant seamlessly incorporates it into your morning routine. The skin is the largest organ and contains cannabinoid receptors. The armpit also absorbs a large majority of the ingredients you put on it so it’s important that products are chemical-free and clean.

What is a Comfort Bar?

Our 1,000 mg Full-Spectrum Hemp Extract Comfort Bar with CBD brings the natural benefits of organic hemp cannabinoids straight to your skin. This skin-nourishing topical formula supports your recovery from adventures, workouts and long days at the office. It’s perfect for pre and post workout and using on body parts that need some extra TLC.

Can I cancel my subscription?

Of course! Sign into your account first. On the side bar click “Subscriptions” then in the “Actions” section, click the box “Cancel”. This will immediately cancel your order.

What is the difference between essential oils and fragrances?

Fragrances often include a myriad of harsh chemicals that can be irritating to the skin and also have potential health risks. Essential oils are more pure and can provide healing and restorative benefits. The amount that we use is well within the safety guidelines for skin absorption.

What ingredient in your deodorant fights odor?

We utilize baking soda in our original formula that naturally combats odor with its antibacterial and alkaline ph properties. In our sensitive skin formula, we’ve replaced baking soda with magnesium hydroxide, a naturally occurring mineral with a gentle pH that minimizes potential skin irritations and effectively neutralizes odor. This is a great option for those who react negatively to baking soda.

Vegan & Sensitive Skin line vs. Original deodorant line?

Our original and well loved deodorant line contains fractionated coconut oil, beeswax, cornstarch and baking soda in its formulation. This recipe creates a soft, smooth texture while effectively combating odor. Due to some customers sensitivity to baking soda or the desire to substitute beeswax with a plant-based ingredient, we crafted our Sensitive Skin/Vegan line that contains fractionated coconut oil, wild-harvested candelilla wax, cornstarch and magnesium hydroxide.

Can I change the frequency of deodorant deliveries?

Definitely. Make sure you are logged into your account. On the left side bar, click “Subscriptions”. Then Click “View” on the subscription you wish to edit. Click “Modify Subscription”. You’ll be taken to a product page where you can change the frequency of your deodorant deliveries. Once everything is in order, click “Add to Cart”. Confirm that the information is correct and click “Proceed to Check Out”. Double check that everything is good to go, and click “Subscribe Now”.

Do you ship internationally?

Currently we only shipping within the U.S.

Who can I contact about becoming a retailer and viewing wholesale prices?

Please send an email to sales@humblebrands.com and we would be happy to answer any questions you may have!

Why am I having an irritation to natural deodorant?

Baking soda is very effective at neutralizing odor, however, we’ve found that about 20% of the population experience an irritation to this ingredient. For some, this results in small bumps or a mild burning sensation because baking soda is too harsh for their body’s pH. For this reason, we created our Sensitive Skin/Vegan line that utilizes magnesium hydroxide for odor protection instead of baking soda.

Why does your deodorant sometimes leave a stain on my clothing?

A little goes a long way with our deodorants. We’ve found that when customers over apply deodorant this leads to an increase of stains on clothing. We recommend 2-3 swipes to stay fresh all day and rubbing in any excess deodorant with your finger tips. This minimizes the residual deodorant that can attach to clothing and cause staining.

How does the subscription option work?

Our hassle-free subscription model easily lets you set up a shipping schedule that works for you and you save 10% off on every subscription purchase. Simply set up an account and choose which scent you prefer and how often you would like us to send you deodorant. It’s simple and you never have to worry about running out of deodorant. Also, you can modify or cancel your subscription anytime.