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HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Once we receive your order, it is packed and shipped promptly from our Taos, NM HQ. Shipping typically takes 5-7 days. However, over the past year, we’ve seen a delay in shipping timelines as carriers adapt to a new normal due to the pandemic and an increase in online shopping. We’re all in this together. Thank you so much for your patience.
HOW MUCH IS SHIPPING?
We are happy to offer free shipping on orders of $25 or greater. For all other orders, we have a $2.99flat rate shipping fee.
WHAT IS YOUR RETURN POLICY?
We are proud to offer a 100% satisfaction guarantee on all of our products. If you are unhappy with a product for any reason we will happily issue you a full refund. Please reach out to firstname.lastname@example.org to initiate a refund or exchange. It's important to note that we can only issue refunds for products purchased through our website. For customers inquiring about a refund for a product they purchased at a retailer - we encourage you to communicate directly with the store to inquire about a refund.